bdt222's Privacy Policy
Find out clearly how your personal information is collected, how it is used, and how securely it is kept.
1 Information Collection
bdt222 collects two types of information from its users — information provided directly and information collected automatically. The information you provide directly for registration and account management includes:
- Full name, date of birth, and national ID details
- Mobile number and email address
- Payment account details (bKash, Nagad, Rocket, Upay, or bank account)
- Login credentials (username and encrypted password)
- Messages or complaints sent through support channels
1.1 Automatically Collected Information
Certain information is collected automatically when you use the bdt222 website or app. This includes IP address, browser type, device model and operating system, time spent on the platform, pages visited, and session logs. This information is primarily used to maintain platform security and improve service quality.
1.2 Cookies and Tracking Technologies
The bdt222 website uses cookies to manage sessions. These cookies help remember user preferences and keep login status active. You may disable cookies from your browser settings, but doing so may limit some functionality of the site.
2 Purpose of Information Use
bdt222 uses the information it collects for specific and defined purposes. No information is used unnecessarily or beyond its stated purpose. The main use cases are listed below:
| Purpose | Information Required |
|---|---|
| Account creation and verification | Name, date of birth, mobile number, national ID |
| Deposit and withdrawal processing | Payment account details, bank information |
| Customer support | Contact details, transaction history |
| Fraud prevention and security | IP address, device information, session logs |
| Bonus and promotional offer management | Account activity, deposit history |
| Meeting legal and regulatory obligations | All identity verification-related information |
bdt222 never sells your personal information to third parties or transfers it for advertising purposes. Our Terms and Conditions contain further detailed rules regarding account use.
3 Information Storage and Security
bdt222 takes both technical and administrative measures to protect user information. All sensitive data is transferred via SSL encryption and stored in an encrypted state.
- All data transfers are encrypted using SSL/TLS protocols.
- Passwords are never stored in plain form — they are kept only as hashed values.
- Server access is restricted to authorised personnel only.
- Regular security audits and penetration testing are conducted.
- Automated monitoring is in place to detect suspicious activity.
3.1 Data Retention Period
Information for active accounts is retained for the entire duration the account remains open. Even after an account is closed, certain information may be kept for up to five years for legal and financial record-keeping purposes. Once this period ends, the information is securely deleted or anonymised.
4 Sharing Information with Third Parties
bdt222 may share limited information with third parties in certain specific situations. These cases are strictly controlled and apply only in the following circumstances:
- Payment processors: Payment providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete a transaction.
- Identity verification services: Information may be shared with trusted third-party verification organisations for the KYC process.
- Legal authorities: Required information may be provided in response to a court order or a lawful request from a law enforcement agency.
- Technology partners: Technology service providers involved in operating the platform receive only the information needed to deliver their services and are bound by confidentiality agreements.
Under no circumstances is your information transferred to marketing companies or any third party for commercial purposes.
5 Your Rights
As a bdt222 user, you have several rights over your own information. We respect these rights and have appropriate measures in place to exercise them.
5.1 Right to Access Information
You may contact the bdt222 support team at any time to get details of the information stored in your account. The support team is available 24/7 via live chat and email in both Bengali and English.
5.2 Right to Correct Information
If any information in your account is incorrect, you may request a correction. The updated information will be applied after identity verification. Correction requests are processed in a timely manner upon receipt.
5.3 Right to Close Your Account
You may request to close your bdt222 account at any time. Any outstanding balance will be returned through the designated process after the account is closed. However, certain information may need to be retained for a defined period due to legal obligations.
5.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages or offers from bdt222, inform the support team at any time and your name will be removed from that list.
6 Protection of Minors
bdt222 is an adults-only platform and its services are not available to anyone under the age of 21 (21+). Age is verified at the time of registration, and additional verification may be carried out if a user is suspected to be underage.
We do not knowingly collect any information from anyone under the age of 18. If such an account is ever identified, it is immediately closed and the associated information is deleted. Detailed guidance on the protection of minors and responsible gaming habits is available on the Responsible Gaming page.
7 Identity Verification (KYC) Process
bdt222 follows a Know Your Customer (KYC) process to ensure financial security and prevent fraud. Identity verification may be requested in the following situations:
- At the time of the first withdrawal
- For transactions of an unusual amount or nature
- When changing account information
- Upon a specific request from the support team
Verification typically requires a copy of a national ID or passport and a recent photograph. Documents provided are kept with strict confidentiality and used solely for the purpose of identity verification.
8 Policy Changes and Updates
bdt222 reserves the right to update this privacy policy over time. If any significant changes are made to the policy, a notification will be sent to the registered mobile number or email address. The updated policy will take effect 7 days after it is published.
We recommend that you visit this page from time to time to check the latest version of the policy. Continued use of the platform after a change is considered acceptance of the new policy. Visit the About Us page to learn about other important aspects of the site.
9 Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact the bdt222 support team. We offer live chat and email support 24 hours a day, 7 days a week — in both Bengali and English.
Formal complaints regarding data protection may be submitted by email:
All complaints will be investigated and resolved as quickly as possible upon receipt. If a complex matter requires more time to resolve, you will be informed accordingly.
10 Applicable Law
This privacy policy and matters relating to the processing of your personal information are governed by applicable international data protection standards and the legal framework of bdt222's operating jurisdiction. Any dispute arising from this policy will first be addressed through negotiation.
The detailed terms and conditions related to the use of all bdt222 services, as well as policies on the legal responsibilities and rights of users, are set out in full on the Terms and Conditions page.